FAQ:
Q- How many magazines do you have?
A-
Professional subscription offers over 3000 magazine titles under many
interest areas. If there is a title of interest that you cannot find on
our site, please email our Customer Service Department by clicking here and we would be happy to look into your request.
Q- What if I cannot find the magazine I want?
A-
Currently we are authorized to offer over 3000 magazine titles. In
order for us to offer these titles at the lowest authorized price we
need authorization from the magazine publishers. We act as subscription
agents and every day we expand our titles, however, if you are
interested in a magazine not listed click here for a Free Quote and we will respond within 24 hours.
Q- How do you guarantee the lowest authorized price?
A-
We work very closely with the various publishers to assure you, that we
are giving you discounted subscription prices. By ordering through
Professional Subscriptions Service you will save over up to 75% off the
cover price of most magazine titles. The subscription price we provide
is the total price you will pay, no shipping or handling!
Q- When will I get my first issue?
A-
Once you place an order it will be processed immediately. The delivery
date of your order will vary depending on the frequency of the
publication and the date of which the order is placed. Weekly magazines
typically take 3-4 weeks for delivery and monthly magazines 6-8 weeks.
Other trade publications and journals may take longer. These delivery
dates are suggested by publishers as industry standard and are not
exact. Professional Subscriptions Service will always attempt to
expedite your order whenever possible.
Q- What if I need to change my address?
A- At any time during your subscription, you may change your address by emailing the Customer Service Department by clicking here
Q- What is your refund policy?
A-
Your complete satisfaction is our top priority! If you are unsatisfied
with your magazine subscription for any reason, we will be glad to refund the full amount within the first
60 days of your purchase, after which we can arrange for magazine
exchange program or a prorated refund for the issues have not received.
When contacting us about an order, please be sure to include your name,
address, magazine title(s) and order number(s). Delivery time frames can
vary, so please allow 4-8 weeks on magazine exchanges.
Q- How do I contact customer service?
A-
Our goal is to make sure that our service is enjoyable and the customer
is happy. If for any reason you are not satisfied with your
subscription or have any questions, contact our Customer Service
Department by either emailing us by clicking here
Q- Why do you need my email address?
A-
Professional Subscriptions Service believes that it is an effective
form of customer service to use your email address in order to
efficiently support our relationship with you. Our Customer Service
Department reads every email that comes into our servers. Within 24hrs
we hope to return an email to you ensuring the most effective customer
service. We also use email to alert you of existing subscription
information, renewal notices, promotions and payment requests. We do not
share your email address with anyone. IMPORTANT:
WE ARE NOT THE PUBLISHERS OF THE MAGAZINES LISTED IN OUR CATALOG AND AS
SUCH WE ONLY PROVIDE ASSISTANCE FOR ORDERS PLACED THROUGH US. IF YOU
DID NOT PLACE THE ORDER THROUGH US AND ARE TRYING TO LOCATE THE
PUBLISHER WE SUGGEST THAT YOU CONTACT THEM DIRECTLY.
Q- Do you accept Corporate Purchase orders?
A- Yes we accept any written Purchase orders. You can write your Purchase orders on the comment section of your order.
Q- Do you accept Canadian orders?
A- Sorry! at this time we are not set up to accept Canadian orders.
Q- Can I pay for my invoice on line?
A- Yes! This is an SSL secure site please enter Pay_bill
your name email address and credit card number with expiration date
also account number as it appears on your invoice, or if you wish you
can fax a copy of invoice with your Credit card information to
(800) 306-4201.
